Disruptive Telephony

Good to see that Mitel is joining the iOS application space with Unified Communications apps for the iPhone and iPad. These apps will work with Mitel's "Freedom" architecture to allow people to use their own iPhone or iPad device with the Mitel corporate phone system.

Per Mitel's news release, the app allows users to:

• Search the corporate directory and click-to-dial from corporate contact list to place calls through the corporate network.
• View missed, dialed, and received calls.
• Access visual voicemail from your office extension and manage messages by preference rather than sequence.
• Automatically update presence status and call routing preferences based on your location, or time of day.

Given enterprise users' desire to use their own devices, it is not surprising to see these type of apps coming out from a vendor like Mitel. It will be interesting to see how this helps Mitel in the marketplace.

Kudos to the Mitel team for creating the apps.