Disruptive Telephony

On Sunday I'll be boarding a train bound for New York City where I'll be attending SpeechTEK for Monday through Wednesday. As I mentioned previously, on Tuesday, August 19th, I'll be giving a presentation on "Securing CCXML and VoiceXML Applications":

How secure are your speech applications? As the usage of both VoiceXML and CCXML continues to explode, and VoIP usage continues to grow dramatically, especially within enterprise environments, it is increasingly important that you ensure that applications and services are not open to attack. Learn about the potential vulnerabilities in a system using VoiceXML or CCXML, what you can do to secure these systems, and how you can develop a strong architecture.

It will be fun to expand my VoIP security commentary beyond my usual scope of networks and more into voice applications. I'm planning to record it (and have permission to do so) and potentially put it out as a Blue Box podcast.

At SpeechTEK there will also be a good number of us from Voxeo there. We'll have a booth (#804) and we've got some exciting announcements coming up... ;-)

If you are down at SpeechTEK, please do drop a note and let me know.

Technorati Tags: conferences, speechtek, voxeo, danyork, dan york, voicexml, ccxml, security, voip, voip security

This afternoon I'll be heading to the airport to fly out to Chicago to be part of ClueCon this week. Haven't heard of ClueCon before? Here's the quick summary:

ClueCon - is an annual 3-Day Telephony User and Developer Conference bringing together the entire spectrum of Telephony from TDM circuits to VoIP and everything in between. The presentations and discussions will cover several open source telephony applications such as Asterisk/Callweaver, Kamailio (formerly OpenSER), Bayonne, YATE and FreeSWITCH.

Billed as the "Telephony Developer Conference" it primarily focuses on the whole world of open source telephony.

I'll be there as part of two panels. First, tomorrow I'll be joining fellow VoIP bloggers Andy Abramson and Thomas Howe on a "VoIP Roundtable" to talk about current industry themes and trends. Then on Thursday I'll be part of a "VoIP Security Roundtable" talking about... gee... can you guess?

It should be a fun event... I'm looking forward to catching up with Andy, Thomas, Moshe Yudkowsky, Jon Todd and several others. There are also some folks on the schedule with whom I have corresponded but never physically me, so that will be nice as well. If any of you reading this will also be there, please do feel free to drop me a note so that we can connect.

Technorati Tags: telephony, cluecon, cluecon2008, voip, voxeo, open source, opensource, dan york, danyork, conferences, chicago, applications, telecommunications, developers

If any of you reading this will be out at O'Reilly's OSCON Open Source Convention next week (July 21-25) in Portland, Oregon, I (Dan York) will be there giving a talk on Wednesday on "Mashing Up Voice and the Web Through Open Source and XML". Here's the abstract:

With over 4.5 billion mobile and fixed phones out there as of November 2007, the phone represents the most ubiquitous user interface out there. As “mashups” on the Web let us quickly and easily access information from multiple data sources, how do we extend those mashups to the world of the phone? How do we bring the old world of voice and telephony into the new world of the Web, social networks, and social media? And how do we do that using open source tools and open standards? In this session, Dan York will introduce participants to the world of “voice mashups” and how applications can be quickly built on top of open source and open standards. Topics covered will include:

• The technology and architecture behind voice mashups
• The open standards in voice of VoiceXML, Call Control XML (CCXML), the Session Initiation Protocol (SIP), and new standards emerging from the Internet Engineering Task Force (IETF)
• Open source tools related to voice including Asterisk and RocketSource.org
• How to quickly build voice applications that interact with web sites, databases, and even new services like Twitter.

During the session, York will demonstrate multiple applications and provide participants with sample code, tips, and pointers so they can return home and get started building voice applications with open source and open standards.

If any of you will be attending, please do drop me a note as I always enjoy meeting up with people who read this blog. If you are not attending but are interested, it's not too late... you can still register at the OSCON site. Should be a great convention for those interested in open source development. The schedule is pretty amazing as it truly has a collection of some of the best folks out there in the open source world. (The convention starts on Wednesday with Monday and Tuesday being for tutorials.) I'm definitely looking forward to the event!

Technorati Tags: open source, conferences, oreilly, development, python, voicexml, ccxml, sip, portland, dan york

In a short and direct statement yesterday, Jeff Pulver yesterday confirmed the fears many of us have had for some time:

A little while later, notes like this were showing up in his Twitter stream:
(Note: I am not PhoneBoy - that's Dameon Welch-Abernathy.)

Jeff's resignation was not unexpected, given the rumors swirling around since the end of March (chronicled here: Marc Robins blog, GigaOm) when Pulvermedia's primary investor, TICC, apparently shut all operations down. Regardless, it was sad to see the finality of this action. While Jeff had turned most of the Pulvermedia operations over to others and was no longer as directly involved with the company, I know given Jeff's passion for the company and this industry - as well as the fact that the company (Pulvermedia) includes his name - this was obviously a hard personal decision.

So what does this mean for Pulvermedia's various events and conferences, most importantly VON?

Good question... and one that we perhaps don't know the answers to yet. I'd held off writing about this whole saga in part because I hoped that Jeff and crew would be able to figure things out behind the scenes to continue operations. Perhaps they still will. In a crowded conference space, I always enjoyed going to (and speaking at) VON shows and enjoyed getting to know Jeff, Carl Ford and many of the others in the Pulvermedia circles. Jeff's shows brought many of us in the "VoIP blogging" circles together and through that some truly great friendships have formed. Obviously Jeff can't say much about what is going on... we'll have to stay tuned to see what does develop.

In the meantime, I just have to join Andy Abramson, PhoneBoy and I'm sure many others in thanking Jeff for all this passionate work promoting our industry, bringing people together to see what would happen next and his tireless efforts in evanglelizing his vision of how communication can be. Andy wrote in part:

As a Pulver Media advisory board member, I think I speak for all by saying "thank you" and "your contributions were endless in creating an industry around your beliefs and dreams. We, as a community THANK YOU and hope for your return in whatever form or fashion that may be."

Best wishes, Jeff, as you continue to "explore Life 3.0"... and we look forward to see what that might be!

Technorati Tags: pulver, pulvermedia, jeff pulver, von, voip

If, like me, you missed out on eComm 2008 last month you can at least now view (or download) almost all of the eComm 2008 presentations via SlideShare. You can view all the different presentations and download them as well.

eComm organizer Lee Dryburgh also said that he's working on getting the audio recordings of the presentations up online as podcasts which will be great to have, too. (As I wrote about on a Voxeo blog, you really need audio to understand many of the slide decks (which I actually view as a good thing!).)

Kudos to Lee for getting all the presentations up there - there's 58 right now and it's good to see the range of presentations given. As a longtime fan of SlideShare, it's also nice to see it being used for a conference like this.

Technorati Tags: eComm, eComm2008, presentations, slideshare, voip, telephony, telecommunications, communication

It's been a rough week for me down here in Orlando at VoiceCon. As you've noticed, I haven't really posted any blog entries. In fact, there have been a number of "firsts" down here which I really would have preferred to avoid:

• first conference ever where I haven't gone out to dinner with anyone;
• first conference where I've not recorded any audio interviews (or video), despite carrying all my audio gear with me each and every day;
• first time I've gone back to my hotel room early each day to collapse;
• first conference in eons where I've felt like I'm walking around in a fog.

This is all very bizarre me. Being the extreme extrovert that I am, conferences are a time to have conversations, to meet new people, to go out to dinners and lunches, to "schmooze"... "network"... or whatever you want to call it. To learn of people's stories and try to tell those stories through all these social media. I enjoy these events and am so completely in my element. I love it! There are just so many interesting people out there.

But it's darn hard to do all that when you feel like a truck has run you over... and then backed up to run over you again.

As long-time readers know, I've been traveling to what? 20 or 30 conferences over the past couple of years... and never in all that time do I recall being sick for the duration of the event with a bad cold like I am now. Hopefully, the rest, liquids and medicine will eventually kick this, but in the meantime it's been rather a struggle. I've had three speaking events (last one coming up in 45 minutes) and so all my energy has been focused on being ready for those.

It's been a very bizarre show for me!

How do you see "social networking" and "social media" changing communication within companies, enterprises, etc.? How do you think blogs, wikis, etc. will change enterprise communication? What about Facebook and other similar sites?

What would you say on this topic to an audience at VoiceCon Orlando this week?

That's the task ahead of Irwin Lazar and I as we talk with Eric Krapf and Fred Knight in a keynote "conversation" from 10:30-11:00am on Wednesday. The panel, called "Social Networking Meets Enterprise Communication"has this for a description:

It's no secret that world of enterprise communications is undergoing a transformation; IP Telephony and Unified Communications are changing the nature of the game. Now new forms of interaction, which began in the consumer/personal communications market -- blogs, wikis and online services like Facebook are migrating into the enterprise. Where do these social networking systems and mindset fit into the enterprise communications landscape? Join us for a discussion about what's real today and what's likely to happen in the future.

Obviously, this is a topic about which I am rather opinionated and have been writing about in my various blogs for years (including this blog, as well as on Disruptive Conversations and in my reports into For Immediate Release), so I'm very much looking forward to the session with Irwin on Wednesday.

We've already got a long list of points we can cover... and obviously won't be able to cover them all in only 30 minutes (and we've got a hard stop at 11am as what's next is a presentation with Al Gore and Cisco CEO John Chambers!). But I thought to myself - how can I do a keynote panel on the impact of social networking in enterprise communication if I don't somehow include social networking into the prep for that panel?

So here's my question for you all -

What do you see as the top one or two ways that social networking / social media will change the ways in which people communicate within enterprises?

Both internally among employees and also externally between the company and its customers and partners?

To perhaps get the conversation going, here are a few of the topics that Irwin and I already have in our list:

• interest in the opportunities to improve collaboration among employees, especially virtual/distributed
• interest in the opportunities to improve collaboration with customers and partners/vendors
• concerns over enterprise usage of public sites/services, i.e. what security is there for corporate data out on these sites?
• challenges with rolling out these services internally (from a deployment point-of-view as well as business case, who owns it, integration of different systems, etc.)
• expectations of new generation of incoming workers

What do you think? How do you see social apps/services changing enterprise communication? (Or do you take the contrarian view that it won't?) Your feedback is definitely welcome... (thanks in advance)

Technorati Tags: voicecon, voicecon orlando, facebook, socialnetworking, socialmedia, irwin lazar, enterprise, irwinlazar, danyork, dan york

I'm down in Orlando this week for VoiceCon Orlando and will be part of three sessions. Tomorrow, I'm moderating a panel at 8am on VoIP security and on Thursday I'm moderating a panel on open source telephony. On Wednesday, I'll be part of a keynote panel with Irwin Lazar on "Social networking and enterprise communication", which should be quite fun. I'll include below the full descriptions of the various sessions. If you are attending VoiceCon and want to connect, please do contact me.

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Session Title: Top VOIP Security Threats
Date: 3/18/2008
Time: 8:00 AM
Room: Osceola B
Session Description: There's been a lot of concern about voice over IP security, but have there been many actual exploits? This session will inform you about the state of VOIP security. You'll learn about generalized IP attacks that have affected IP telephony systems deployed on IP networks, and you'll also find out what VOIP-specific attacks have actually been observed "in the wild"--and what to expect in the future.
KEY QUESTIONS: * What are the most serious voice-oriented attacks that are actually being carried out? What potential attacks haven't occurred yet but probably will before long? * How do you protect your VOIP systems against these attacks? * What types of equipment and technologies must you implement to stop voice-oriented attacks? * What specific kinds of damage can these attacks cause?
Moderator(s): Dan York - Dir of Emerging Comm Tech - Voxeo
Panelist(s): Sachin Joglekar - Vulnerability Research Lead - Sipera Systems
David Endler - Director of Security Research - TippingPoint
Mark Collier - CTO - SecureLogix

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Session Title: Open Source for Enterprise Voice: How Much, How Soon?
Date: 3/20/2008
Time: 11:45 AM
Room: Sun C
Session Description: Open source PBXs are gaining a higher profile: Asterisk and other open-source PBX software packages continue to gain acceptance, and some traditional PBX vendors have implemented open source code for their products. But these efforts still aim mainly at smaller implementations. In this session, you'll learn why open source PBX software has growing appeal, and whether it will appeal to larger customers as the market progresses.
KEY QUESTIONS: * What level of market share and acceptance has open source PBX software attained? What is expected? * Which products use open source PBX software? * What are the most compelling reasons for choosing open source PBX software? What are the greatest areas of concern in making this choice? * What are the technical challenges of an open-source PBX deployment, and how are these overcome? * What are some real-world customer experiences with open source PBX software?
Moderator(s): Dan York - Dir of Emerging Comm Tech - Voxeo
Speaker(s): M Raza - Product Management - 3Com
Bill Miller - VP, Prod Mgt & Mktg - Digium
Tony Pereira - Business Leader Business Communications - Nortel

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Session Title: Social Networking Meets Enterprise Communications
Date: 3/19/2008
Time: 10:30 AM
Room: Osceola C
Session Description: It?s no secret that world of enterprise communications is undergoing a transformation; IP Telephony and Unified Communications are changing the nature of the game. Now new forms of interaction, which began in the consumer/personal communications market -- blogs, wikis and online services like Facebook ? are migrating into the enterprise. Where do these social networking systems ? and mindset ? fit into the enterprise communications landscape? Join us for a discussion about what?s real today and what?s likely to happen in the future.
Panelist(s):
Dan York - Dir of Emerging Comm Tech - Voxeo
Irwin Lazar - Principal Analyst & Program Director, Collaboration & Convergence - Nemertes Research

Technorati Tags: voicecon, voiceconorlando, asterisk, opensource, socialnetworking, communications, danyork, irwinlazar

This week (March 10-14) finds me down in Philadelphia for IETF-71, the 71st meeting of the Internet Engineering Task Force (the people who write the standards for the Internet). I don't honestly know how much I'll be blogging here on this blog. I do hope to be writing some over at the "Speaking of Standards" blog on Voxeo's site. We'll see. These meetings tend to be rather intense.

If you'd like to follow along with what's happening here at IETF, I've written up some instructions about how to join in the audio streaming and IM group chats. I've also posted what I think will be my schedule, which will give you a sense of what the various VoIP-related sessions.

That's the news...

Technorati Tags: ietf, standards, ietf71

For some time now, I've been participating in the daily "Squawk Box" podcast hosted by Alec Saunders. These calls take place using Iotum's Facebook app - "Free Conference Calling" - and they are, in fact, free outside of your normal costs to connect to the calls. I haven't made it there every day, but I've tried to get there when I can. I know Alec well and the calls also include many familiar faces like Jim Courtney, Ken Camp and more.

Anyway, the call today (March 6) was with Jeff Pulver about his upcoming VON.x show. It was a fun conversation and VON should definitely be a great show again this year. (Even if I'll be on the other coast at VoiceCon!)

Technorati Tags: alec saunders, jeff pulver, conferences, von, squawk box